Returns & Refunds
Last updated
Replace this page before publishing it. The headings below are the sections a shop like this normally needs; the text under each is a prompt, not a policy.
The storefront currently advertises a 7-day return window on the home page and in the cart. Either confirm that here or change the claim in both places — a promise with no policy behind it is the thing this page exists to fix.
The window
How many days from delivery, and when the clock starts.
What can come back
Condition, packaging and tags. Name anything excluded outright.
How to start a return
The exact steps: who to contact, what to include, and who pays return shipping.
Refunds
How a cash-on-delivery order is refunded in practice, and how long it takes.
Damaged or wrong items
This should be faster and more generous than an ordinary return. Say so.