Privacy Policy
Last updated
Privacy Policy
Last Updated: November 6, 2026
At Trend Haat (trendhaat.com), accessible from https://trendhaat.com/, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that is collected and recorded by Trend Haat and how we use it.
1. Information We Collect
When you interact with our website, place an order, or contact us, we may collect personal information necessary to fulfill your request, including:
- Contact Information: Full name, mobile phone number, and email address (such as
info@trendhaat.comcorrespondences).
- Delivery Details: Full delivery address, district, and postal code for courier dispatch across Dhaka and all districts in Bangladesh.
- Order Details: Information regarding items ordered (backpacks, watches, trimmers, footwear, home appliances), quantities, transaction totals, and payment status (Cash on Delivery or digital payment).
- Log Data & Cookies: Standard internet log files, browser type, referring pages, IP address, device specifications, and standard browsing cookies to improve site speed and session management.
2. How We Use Your Information
We utilize the collected information strictly for legitimate commercial purposes, such as:
- Processing, packing, and dispatching your orders to your doorstep.
- Coordinating with third-party logistics and courier partners for door-to-door delivery and cash collection.
- Contacting you via phone call, SMS, or WhatsApp to confirm orders or delivery addresses.
- Providing responsive customer service, handling return/exchange queries, or answering product inquiries.
- Enhancing website functionality, securing transactions, and preventing fraudulent orders.
3. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information. Information is only shared under the following conditions:
- Courier & Logistics Partners: We share your name, phone number, and shipping address with our verified courier services solely for delivery fulfillment.
- Legal Requirements: We may disclose information if required to do so by applicable laws of Bangladesh or in response to valid legal requests by public authorities.
4. Data Security & Storage
We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your transaction and delivery records only as long as necessary to comply with accounting, legal, and warranty obligations.
5. Your Rights
You have the right to:
- Inquire about the personal information we hold about you.
- Request corrections to any inaccurate, outdated, or incomplete details.
- Request deletion of your account details from our database, subject to completed order and legal record retention requirements.
6. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, reach out to us:
- Website: https://trendhaat.com/
- Email: info@trendhaat.com
- Phone: +88017145577221
- Location: Dhaka, Bangladesh